Social Media Manager

Ref: MON09581
Salary: Competitive salary & attractive benefits
Department: Marketing
Location: Notting Hill Village, London (W11)
Position type: Permanent
Hours / Duration: 37.5 hours per week
Closing date: 31/05/2018

Looking to join a global retailer who values people?  Then look no further.  We are committed to developing our people, last year we made numerous promotions across the business and raised over £500K through our Monsoon Accessorize Trust.  We have a strong brand with many talented people in the business along with a loyal customer base who knows our heritage.  We put people first and pride ourselves in attracting, developing, retaining and inspiring our talent.

This is a fantastic opportunity for a Social Media Manager to join our Brand & Content Marketing team.  In this role, you will deliver best in class social media activity and content across Monsoon, Monsoon Children and Accessorize, ensuring all brands are seen by their customers as relevant, engaging and aspirational.  You will work closely with the Senior Content and Social Media Manager, generating innovative and creative content that inspires our customers and lands the wider marketing strategy across our channels to deliver a cohesive brand narrative.

What will you do as a Social Media Manager?
• Responsible for delivering the social media strategy and KPIs.
• Ensure best practice across all channel set up and content.
• Generate innovative and creative content to encourage new and existing customer engagement.
• Develop seasonal social media campaigns to align with marketing objectives.
• Create, manage and deliver the Monsoon and Accessorize social media content plan ensuring alignment (where required) with other marketing functions.
• Work with the Editorial Copywriter to develop tone of voice guidelines across the channels and ensure all content delivers against that tone.
• Support international markets in developing their social channels.
• Work alongside the Ecommerce team to ensure that our social channels (where possible) are one click away from sale, and clearly support trade messaging.
• Create and cascade monthly, weekly and yearly reports. Taking learnings and implementing across future content.
• Keep up to date on emerging social media and fashion trends.
• Develop and manage the Social Media Executives to support the delivery of the strategy and day-to-day running of social media channels.
• Work alongside the senior team to deliver social media advertising, including paid blogger campaigns, that’s fully optimised across the channels.
• Ownership of the influencer strategy and management of influencer relationships and activity for all brands and across all tiers.
• Alongside the Content Editor, support on social shoots (still and video) production and creation.
• Owner of our social media management systems and tools.
• Responsible for UGC content across the website.

What will you need to succeed in this role?
• Proven experience of working on social media campaigns from conception to finish, either in Retail or agency side
• Experience of working in an international organisation
• Experience of leading and developing a team
• Ability to work within a fast-paced environment on multiple projects concurrently
• Knowledge of social media channel best practice, including monitoring and analysis
• Strong visual & communication skills
• Strategy planning
• Experience of community management
• A strong understanding of how content works across all core social channels (Instagram, Twitter, Facebook, Pinterest, YouTube)
• Experience of social optimisation (organic and paid)
• Able to manage and direct multiple projects, with the ability to communicate effectively and collaborate with other departments
• Knowledge of Photoshop, Sprinklr / Curalate, GA analysis and WeChat is desirable
• Strong commercial awareness

What are we like to work for?
Monsoon Accessorize truly is a global brand.  With over 770 international branches in over 55 markets, coupled with over 300 in the UK, we are represented on five continents, and still growing. If you're ambitious, Monsoon Accessorize is a great place to be.  We're still growing which means there are more opportunities than ever before.  We're also committed to developing our talent.  Last year we made numerous promotions across the company. This year promises to be no exception.  You will enjoy a fantastic benefits package which includes an amazing discount across our brands, up to 25 days holiday, pension, life assurance and an interest free season ticket card loan.  We also provide a great range of Voluntary benefits with external companies that you can take advantage of such as discounts on gym memberships and the opportunity to ride a tax free bike to work to name a few!

If you feel you have the potential to become a Social Media Manager, we would love to hear from you

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