Flagship Personal Shopper - Westfield White City Monsoon

Ref: MON09458
Salary: Competitive salary & attractive benefits
Department: Retail Management
Location: Westfield White City
Position type: Permanent
Hours / Duration: 40 hour per week

Do you want to be a Personal Shopper in one of Monsoon's Flagship Branches?

Our brand new Monsoon Branch will be opening in the new section of Westfield White City. We have an exciting opportunity for a Personal Shopper to join this brand new Flagship store.

Key Roles and Responsibilities:
•Plan for and conduct appointments with customers to company best practice, seeing the service experience through from beginning to end
•Occasional Store key-holder when required
•Support with the Sales Assistant recruitment and selection process
•During peak trade, support the Management team with the day-to-day operations of the branch
•Manage in-store events (e.g. reward card member events)
•Generate new business by taking a proactive approach, building relationships with local businesses, networking and identifying local events to attend
•Remain up to date with competitor activity and fashion trends
•Effective management of personal diary and customer record-keeping
•Ownership of Personal Shopper suite including managing a small weekly budget for amenities and maintaining high standards within the suite
•Provide inventory feedback
•Works towards achieving and exceeding the Company percentage of branch sales coming from the personal shopper service and documents daily/weekly performance to communicate to management

Key Skills and experience:
•Passion & knowledge of fashion and style
•Excellent communication skills at all levels
•Flexible and able to adapt
•A highly proactive approach
•Good organisational skills

To apply please email the Store Manager at SHOP1533@monsoon.co.uk or you can take your CV in to our store and one of our lovely staff members will assist you.

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