Supervisor - Westfield Stratford Monsoon Accessorize

Ref: MON09391
Salary: Competitive + Attractive Benefits
Department: Retail Management
Location: Westfield (Stratford), London (E20)
Position type: Permanent
Hours / Duration: 40 hours per week

We are looking for an experienced Manager to join one of our flagship branches in our Westfield Stratford Monsoon/Accessorize branch. This is a Supervisor role which requires Assistant Management level of skill.

This branch is one of our top performing stores, as a Top 30 branch, you will perform to the highest retail standards, gain exposure to the senior retail population and have great development opportunities.

This branch has a turnover of over £6.5 million and a very large team of 66 colleagues , we are looking for a strong Supervisor who can lead by example, deliver excellent customer service, and support the Branch and Assistant Managers to achieve Company KPI’s.

In this role you will:
• Lead by example on great customer service, product knowledge and being a brand ambassador, ensuring this is a store of choice to all our customers.

• Support your Management Team to create a live succession plan for the store through identifying strengths and development needs of the sales team.

• Drive the business forward through managing and developing your team, ensuring they are motivated, knowledgeable and exceeding expectations.

• Be able to confidently hold high profile visits from key head office personnel and the senior retail population.

• Support the Management Team with the implementation of company procedures and policies.

• Ensure excellent customer service at all times through effective staffing levels.

• Have an awareness of the local market and develop customer opportunities.

• Ensure Visual Merchandising/window guidelines are communicated and implemented commercially for your store.

This is a role that will stretch you and bring out your best qualities as you support the Management Team. As a TOP 30 branch, you will perform to the highest retail standards, gain exposure to the senior retail population and have great development opportunities.

Benefits
We offer every employee of Monsoon Accessorize a competitive employment package, which includes a generous staff discount across all three brands, up to 26 days holiday, pension and lots more. We actively encourage and support our people to drive their own development, be innovative and achieve their goals.

 

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