Concession Manager Manchester City Centre – Debenhams/House of Fraser (role split to oversee both concessions)

Ref: MON09149
Salary: £18,000 per annum
Department: Retail Management
Location: Manchester
Position type: Permanent
Hours / Duration: 40 hours per week

We’re looking for an experienced Manager to cover our Debenhams and House of Fraser Monsoon concession in Manchester City Centre 

We are looking for a strong Concession Manager who is passionate about delivering excellent customer service, has strong organisational skills and is driven to succeed.

In this role you will:

• Drive the business forward through managing and developing your team – leading by example on great customer service, product knowledge and being a brand ambassador.

• Drive the achievement of sales targets.

• Build relationships with department store and other concession managers to develop customer opportunities.

• Manage your concession ensuring your team are motivated, knowledgeable and exceeding expectations by providing learning and development opportunities.

• Ensure staffing levels meet customer needs and are in line with budget.

• Ensure all operational administration and communication is completed on time.

• Be competent in product knowledge and feedback regularly to Area Manager and Head Office.

• Ensure Visual Merchandising guidelines are communicated and implemented commercially for your concession.

This is a role that will stretch you and bring out your best qualities as you. Acting as a role model for your team, you will lead by example while you effectively support your concession to achieve the Company KPI’s.

Benefits

We offer every employee of Monsoon Accessorize a competitive employment package, which includes a generous staff discount across all three brands, up to 26 days holiday, pension and lots more. We actively encourage and support our people to drive their own development, be innovative and achieve their goals.

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