HR Associate

Ref: MON11913
Salary: Competitive
Department: Human Resources
Location: Notting Hill, London
Position type: Permanent
Hours / Duration: Monday - Friday, 37.5 hours per week

Our story began with one man and his vision; to bring vibrant, colourful, hand-crafted artisan clothes from faraway places to the markets of London. It is a journey that started on a hippy commune in Ibiza, 1970, and finished with an overland trip east, through Afghanistan and India. Now found in West London, we’re creating vibrant products, and sharing endless discovery.

We are seeking a HR Associate to join our equally passionate HR team. Reporting to our HR Manager this role will provide support to deliver first class HR services to our Head Office teams.

This role will support the HR manager in the delivery of all HR processes and projects. In this role you will build and develop relationships with managers and staff at all levels to provide support and guidance on a range of HR matters, share best practice and ensure the business needs are met whilst maintaining legal compliance to minimize risk and cost at all levels.

You will also provide generalist administrative support over a range of key HR Operational areas, ensuring that the administration is completed and up to date in line with departmental standards.

Key Roles and Responsibilities:

 Employee Relations:

  • Provide ER advice to line managers that is consistent, commercial and legally compliant
  • Provide an advisory service to employees ensuring they are fully aware of their rights and entitlements including providing guidance on company policies, benefits and procedures.
  • Maintain a clear understanding of the legal framework in which HR operates.
  • Ensure adherence to HR policies and procedures and propose updates, as necessary.
  • Support the implementation of new policies, procedures & systems.
  • Case manage ER cases to conclusion, sharing outcomes with the wider HR team to support a cohesive, consistent approach and aid learning and development.

Communication & Engagement:

  • Create correspondence that is clear, professional, accurate, consistent, legally compliant, meeting all internal & external SLA’s.
  • Support line managers with the onboarding process and delivering inductions to new starters
  • Complete regular update meetings with relevant managers to communicate HR initiatives and changes
  • Support the development of strong communication and feedback channels with all staff and through a variety of mechanisms to support employee engagement.

Management Information, Process & Systems:

  • Ensure the maintenance and accuracy of HR data for business area, fully utilising the HR systems to enable measurement and analysis.
  • Ensure all company systems are updated with the most current HR information
  • Manage the payroll processing, ensuring deadlines are met and information is accurate
  • Support line managers with the Absence process ensuring absence data is being processed correctly
  • Support the HR Manager in the extraction and analysis of management information to inform and shape business priorities and decision-making highlighting potential trends, i.e. exit interviews, role evaluations & QPRs.
  • Support the continuous development of HR Operations reporting, processes and workflows.

Person Specification:


  • 1-2 year's experience in a HR Administrative or preferably a HR Advisory role
  • Maintains confidentiality and displays discretion at all times.
  • Excellent attention to detail.
  • Customer focused, demonstrating a passion to deliver a quality service on time, every time.
  • Excellent organisation and time-management skills demonstrating the ability to multi-task and prioritise own workload.
  • Excellent communication skills.
  • Conversant with Microsoft Office suite and Visio.
  • Flexible and adaptable, demonstrating drive and resilience to get the job done.
  • Proactive, self-motivated and enthusiastic.
  • Able to develop and maintain effective business relationships at all levels.


  • CIPD qualification is desirable or 2 years equivalent HR experience
  • Proven ER advisory experience desirable.

What will we offer you in return?

  • Competitive salary with the option to participate in a company bonus scheme
  • 23 days holiday per year with the option to purchase additional holiday through our salary sacrifice scheme
  • A pension that you will be automatically be enrolled in after 3 months
  • Life assurance (subject to participating in the pension scheme)
  • A flexible working approach
  • Early pay day Friday finish
  • A generous staff discount with up to 50% discount on our products
  • Interest free season ticket loans
  • Discounted gym membership at our on campus gym
  • Additional discounts such as Westfield discount, Taste card membership etc

If this all sounds great and you feel you are who we are looking for, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at to request discuss any specific requirements.

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