Head of Ecommerce Trade (12 months FTC)

Ref: MON11807
Salary: Competitive
Department: E-Commerce
Location: Notting Hill Village (W11)
Position type: Permanent
Hours / Duration: 37.5 hours per week

At Accessorize we’re dedicated to offering accessories that enable all to express themselves, helping you feel confident in your everyday. Since 1984 we’ve offered affordable accessories that can be stacked and styled, with everything from jewellery and hair accessories to bags and seasonal favourites. Our accessories are an effortless style solution to refresh your look - they’re the accessories that make the outfit.

We're committed to giving back and supporting the community. One of the ways we do this is working with charities that support women. We’re also constantly improving our sustainability efforts by making conscious choices with the materials we use and our production processes.

We now have an exciting opportunity for a Head of Ecommerce (12 months FTC) to shape the next stage of our journey. Reporting directly to the Digital Director, you will play a key role in helping us achieve our long-term goals of sustained growth and profitability by being responsible for optimizing our ecommerce experience across our core markets. With a predominant focus on the UK, you will be expected to test, prove and nail new opportunities to diversify our pricing, promotion services and experience mix.

What will you do as a Head of Ecommerce Trade?

  • Ownership, Development and delivery of the annual trading calendar, including developing and testing new trading/promotional activities
  • Web P&L/ budgets – own the web budgeting, working alongside the CDO and Digital Marketing / Merchandising teams to align across key KPIs
  • Work collaboratively with Data, Analytics and Finance teams to develop regular forecasts
  • Ownership of web trading to budget, leading weekly reporting, raising any issues and opportunities with the wider team
  • Provide insights on performance and testing to key stakeholders
  • Cross-functional working and relationship building with Monsoon & Adena teams including building and maintaining a collaborative relationship with internal IT team to drive key developments
  • Stakeholder & 3rd Party Management, including our SEO agency & CRO partners
  • Drive conversion rate through optimisation (AB testing and visual merchandising)
  • Own AOV; driving initiatives through pricing, promotions and cross sell / upsell
  • Manage and lead a team of two direct reports
  • Inspire and motivate the digital team encouraging a culture of continuous improvement, learning and resilience
  • Collaborate with the digital leadership team to develop, lead and implement short, medium and long-term growth initiatives

We would love to hear from you if you have the following:

  • Significant experience within ecommerce trading and optimisation
  • Strong analytical skills are essential
  • An understanding of digital channels to drive commercial performance
  • Proven experience of growing an ecommerce or omnichannel Global business
  • Experience with running testing activity
  • Excellent communicator and decision maker
  • Experience with Google Analytics (or similar)
  • Experience with a CMS platform, Salesforce a plus, but not essential
  • Calm under pressure, solutions driven and determined to ‘get things done’
  • Someone who is able to articulate a vision and take the team on the journey as well as inspiring internal support as required to meet shared goals
  • Experience building and leading a team
  • Strong attention to detail

And it will be the icing on the sweet Accessorize cake if…

  • This isn’t your first rodeo - you’re used to a fast-paced environment and ensuring everything you do is scalable
  • You have a network of relevant people that you can draw on for support and expertise - you’re self-aware enough to acknowledge that you can’t be an expert in everything
  • A commercially driven mindset with customer needs always at the core of your work

What will we offer you in return?

  • Competitive salary and the option to participate in the Company bonus scheme
  • 25 days holiday plus bank holidays with the option to purchase additional holiday through our salary sacrifice scheme
  • Bonus day off each year after 6 months service
  • A pension that you will automatically be enrolled in after 3 months
  • Life assurance (subject to participating in the pension scheme)
  • Private Healthcare
  • A flexible working approach
  • Early pay day Friday finish
  • A generous staff discount with up to 50% discount on our products
  • Interest free season ticket loans
  • Discounted gym membership at our on-campus gym
  • Additional discounts such as Westfield discount, Taste card membership etc

If this all sounds great and you feel you are who we are looking for, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at careers@monsoon.co.uk

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