Display Operations Manager

Ref: MON11000
Salary: competitive
Department: Design
Location: Notting Hill Village, London (W11)
Position type: Permanent

Our story began with one man and his vision; to bring vibrant, colourful, hand-crafted artisan clothes from faraway places to the markets of London. It is a journey that started on a hippy commune in Ibiza, 1970, and finished with an overland trip east, through Afghanistan and India. Now found in West London, we’re creating vibrant products, and sharing endless discovery.

We are looking for a Display Operations Manager to join our Monsoon UK and International teams and report to the Head of Brand Communications.

What will you do as a Display Operations Manager?

  • Responsibility of ensuring that UK and International stores receive the correct windows props/graphics each month
  • Liaise with the Creative and VM teams in order to obtain a brief for windows, promotions and seasonal POS requirements
  • Create monthly allocation spreadsheets for all UK and international stores and ensuring the store portfolio is kept up to date
  • Liaise with international teams to ascertain which markets require windows and to ensure that windows are culturally and legally compliant.
  • Ensure budgets are managed and costs monitored/challenged
  • Manage the PO process for all signage including raising, receipting and tracking all costs
  • Review and monitor supply chain at all times and actively looks for new suppliers to fit brand needs
  • Manage all supplier relationships ensuring standards are met and any issues raised and resolved in a timely manner
  • Brief the DC on any signage arriving at the DC for onward shipping and create commercial invoices for the DC for any signage going to relevant locations
  • Generate an international non-stock despatch spreadsheet for all international stores
  • Upload check off sheets for windows and open artwork of relevant signage for partners to use on the International comms tool
  • Produce communication to all parties on window and POS delivery allocation
  • Send required files to the Digital Screen supplier for selected store windows
  • Remain in regular contact with all marketing teams above to communicate our brand messages, promotions, and product initiatives
  • Support with briefing in all design requirements on Trello to ensure we have the correct assets / artwork

What will you need to succeed as our Display Operations Manager?

  • Pace, energy and Passion
  • Strong understanding of print production
  • Great communicator
  • A resilience with a natural curiosity
  • A problem navigator, solutions driven and determined to ‘get things done ‘
  • Project Management skills
  • Proficient in Excel
  • Commercial awareness and ability to react decisively to the market conditions 
  • Excellent influencing and relationship management experience 

What will we offer you in return?

  • Competitive salary
  • 23 days holiday with the option to purchase additional holiday through our salary sacrifice scheme
  • Bonus day off each year after 6 months service
  • A pension that you will be automatically be enrolled in after 3 months
  • Life assurance (subject to participating in the pension scheme)
  • A flexible working approach
  • Early pay day Friday finish
  • A generous staff discount with up to 50% discount on our products
  • Interest free season ticket loans
  • Discounted gym membership at our on campus gym
  • Additional discounts such as Westfield discount, Taste card membership etc

If this all sounds great and you feel you are who we are looking for, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at careers@monsoon.co.uk to request discuss any specific requirements.

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