Digital Visual Merchandiser

Ref: MON10997
Salary: Competitive
Department: Visual, Website
Location: Notting Hill Village, London (W11)
Position type: Permanent

Monsoon is on an exciting journey having identified where we want to be and how we’re going to get there.  Monsoon’s journey began in 1970 with founder Peter Simon embarking on a life-changing trip across Asia and coming back to London where he started his first stall on Portobello Road.  Wanting to share the colourful inspirations from his experience, the first Monsoon collections featured beautiful bohemian clothes made in Indian villages using hand-loomed cotton and silk fabrics, organic vegetable dyes and artisan block-printing techniques still used within our production process today.
 
As a founder member of the Ethical Trading Initiative (ETI), Monsoon have been at the forefront of driving sustainable improvements in working conditions and livelihoods wherever we do business. Believing in the positive power of trade rather than aid we have always connected our British contemporary designs with our network of craftspeople in villages and small communities to give them sustainable independence. We still work with some of the same craftspeople as we did in 1973, with new generations joining the family business over time.

Our product collections are getting stronger with each season, and we use pioneering techniques to make our product and process as sustainable as possible.  By 2023 over 95% of all our cotton will be organic, recycled or BCI approved.  By 2023 all our synthetic fabrics will be made from recycled or more sustainable sources.  These are elements that make Monsoon so magical, and these are the stories we need to tell.

We are looking for an experienced Digital Visual Merchandiser with a strong lifestyle background to create an engaging experience online. You will be working with our studio and design team to bring the Monsoon brand, campaign storytelling and product portfolio to life.  You will use innovative and eye-catching styling to elevate our offering and thereby constantly improve the overall experience at monsoon.co.uk.

What will you do as our Digital Visual Merchandiser?

  • Ensure Monsoon digital spaces embodies our brand, keeping our target customer and our brand direction at the forefront of our overall aesthetic.
  • Lead site merchandising preparation for all launches and BAU, ensuring maximum content readiness, stock and optimised site merchandising.
  • Regularly merchandise the site, optimising to key trends in the market as well as brand storytelling across our portfolio ensuring a consistent user journey across all our spaces.
  • Work in close partnership with the Digital Director and Head of Trade to balance how our tech and recommendation engines work with your eye for the brand.
  • Ensure a varied product assortment on our home and key category pages (new in, product categories, one-off assortments) as well as directing the product assortment with the drop down filters.
  • Review and input to how we balance content across the site with commerce to ensure the overall experience is a full one of the brand, but performs commercially.
  • Collaborate with the Digital team and our site experience/conversion partner (Conversio) to understand key metrics
  • Live by the metrics of low bounce, high dwell time, purchase path efficiency, conversion, repeat and recommendation
  • Work closely with the product merchandising team to develop strategies that drive digital growth, ensuring digital availability is maximised & drive new trading ideas in reaction to changing trends.
  • Work with Marketing teams on selecting products and links for emails, Direct Mail, optimising SEO and destinations for marketing campaigns.
  • Ensure products loaded have all attributes, images and copy optimised to increase conversion. Drive cross sales through complete the look recommendations working closely with the styling team.
  • Working with the Marketing Director and Head of Design, produce a visual recommendation for studio product photography, and work with the studio and design teams to ensure it is implemented across all our outputs.
  • Develop strong, up to date knowledge of our product techniques, brands, partners and editorial.
  • Work closely with store VM manager to ensure your vision is consistent in our owned stores.
  • Communicate workflow status and concerns to the Marketing Director.
  • Analyse weekly sell through reports to ensure that the appropriate products are being featured.
  • Ensure the ranking of our products is in line with our strategy.
  • Ensure journeys from traffic driving channels through to product are consistent and optimised.
  • Manage the menu navigation and categorisation of products, working closely with UX, copy and SEO.
  • Collaborate with the content team for a smooth publishing process and ensure operational excellence through constant efforts to improve platform capabilities

We'd love to hear from you if you have the following:

  • Previous digital merchandising experience in related area
  • Accuracy, great attention to detail
  • Passion for lifestyle product
  • Analytical, good numerical skills
  • Strong excel skills
  • Good Communication skills and teamwork

What will we offer you in return?

  • Competitive salary
  • 23 days holiday with the option to purchase additional holiday through our salary sacrifice scheme
  • Bonus day off each year after 6 months service
  • A pension that you will be automatically be enrolled in after 3 months
  • Life assurance (subject to participating in the pension scheme)
  • A flexible working approach
  • Early pay day Friday finish
  • A generous staff discount with up to 50% discount on our products
  • Interest free season ticket loans
  • Discounted gym membership at our on campus gym
  • Additional discounts such as Westfield discount, Taste card membership etc.

If this all sounds great and you feel you are who we are looking for, let us know and apply today.

At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us.

We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.

We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at careers@monsoon.co.uk to request discuss any specific requirements.

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