Maintenance Manager

Ref: MON10490
Salary: Competitive salary & attractive benefits
Department: Retail Operations
Location: Notting Hill Village, London (W11)
Position type: Permanent
Hours / Duration: 37.5 hours per week

Our story began with one man and his vision; to bring vibrant, colourful, hand-crafted artisan clothes from faraway places to the markets of London. It is a journey that started on a hippy commune in Ibiza, 1970, and finished with an overland trip east, through Afghanistan and India. Now found in West London, we’re creating vibrant products, and sharing endless discovery.

We are seeking an experienced Maintenance Manager to be responsible for maintenance management of our store estate on a 12 month FTC. Its purpose is to provide a service to our customers by providing the right shopping and working environment for our customers and staff, whilst providing value for money to the business
• What you will do as our Maintenance Manager ?
Lead and manage the service provided to both legacy and new estate to achieve business objectives.
• Management of the service provided by 3rd parties to ensure that service levels agreed are met and performance targets achieved.
• Ensure that work is correctly prioritised and delivered to plan, ensuring value for money and compliance.
• Ensure that maintenance of store estate is completed to the standard required
• Develop and deliver a regular maintenance business plan, developing business cases as and when required that are commercial.
• Monitor the delivery, productivity and efficiency of maintenance plan.
• Work closely with H&S manager to ensure compliance testing/visits are finished on time and any necessary remedial work is completed
• Ensure the correct balance between planned and reactive maintenance.
• Monitoring of maintenance KPIs to and providing clear and succinct reporting to relevant stakeholders.
• Provide regular and timely financial performance updates of the maintenance budget
• Monitor our SLAs with our helpdesk provider to ensure efficiency and accuracy of service delivery

What you will need to succeed as our Maintenance Manager:
• Experience in maintenance management, processes and techniques
• Knowledge of construction methods and specification
• Knowledge of health and safety management and compliance management processes
• Knowledge of business management processes and techniques
• Knowledge of relevant standards and procedures
• Knowledge of other functional disciplines
• Knowledge of investigation processes and techniques
• Customer focused.
• Good interpersonal, influencing, communication and organisation skills
• FM SLA’s and specifications

What we can offer you in return:
• A competitive salary, holiday, and pension package
• Up to 70% discount across our brands
• Interest-free Season Ticket Loan
• Discounted GYMBOX Membership
• Corporate Westfield discount
• And many others!
If this all sounds great and you feel you are who we are looking for, let us know and apply today!


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