Personal Shopper - Newcastle Eldon Sq Monsoon Accessorize
| Ref: | MON10222 |
| Salary: | £17,500 per annum |
| Department: | Retail Management |
| Location: | Eldon Sq, Newcastle |
| Position type: | Permanent |
| Hours / Duration: | 40 hours per week |
| Closing date: | 18/03/2019 |
We have an exciting opportunity for a Personal Shopper to join one of our flagship Monsoon Stores in Eldon Square, Newcastle.
Key Roles and Responsibilities:
- Plan for and conduct appointments with customers to company best practice, seeing the service experience through from beginning to end
- Store key-holder duties
- During peak trade, support the Management team with the day-to-day operations of the branch
- Manage in-store events (e.g. reward card member events)
- Generate new business by taking a proactive approach, building relationships with local businesses, networking and identifying local events to attend
- Remain up to date with competitor activity and fashion trends
- Ambassador of the brand through personal and colleague adherence to the uniform policy
- Effective management of personal diary and customer record-keeping
- Ownership of Personal Shopper suite including managing a small weekly budget for amenities and maintaining high standards within the suite
- Provide inventory feedback
- Works towards achieving and exceeding the Company percentage of branch sales coming from the personal shopper service and documents daily/weekly performance to communicate to management
- Support the Management team and lead by example with Sales and Service training for new and existing team members
Key Skills and experience:
- Passion & knowledge of fashion and style
- Retail sales and keyholder experience
- Excellent communication skills at all levels
- Flexible and able to adapt
- A highly proactive approach
- Good organisational skills
To apply please email the Store Manager at Shop4821@monsoon.co.uk or drop your CV into Store directly.