Senior Business Analyst

Ref: MON10008
Salary: Competitive salary & attractive benefits
Department: IT
Location: Notting Hill Village, London (W11)
Position type: Permanent
Hours / Duration: 37.5 hours per week
Closing date: 31/10/2018

Monsoon Accessorize truly is a global brand.  With over 770 international branches in over 55 markets, we are represented on five continents, and still growing. We offer exquisite products that represent individuality, originality and strong global brand values.  Here at Monsoon Accessorize we care about giving great customer service.  Everything we do is about trying to be the best.  We don't have a fancy mission statement, it's about passion for beautiful product and friendliness.  It's about being true to our core ethics and values but most of all, it's about having fun and enjoying work.  We put people first and pride ourselves in attracting, developing, retaining and inspiring our talent.

This is an excellent opportunity for a Senior Business Analyst to join our Technology team. Establishing credible relationships with our Ecommerce and Customer teams, you will become SME in your operations, processes and system needs. You will be able to work in an Agile environment, with experience of delivering in an iterative manner, leading the small changes pipeline into third-party development teams. From a project delivery perspective, manage change throughout the full project lifecycle, from the initial benefits case through to final design, operational readiness and to support and benefits realisation.

What will you do as a Senior Business Analyst?
• Breed strong working relationship with Ecommerce and Customer functions (and any other relevant business teams) giving them a voice within technology
• Own definition of relevant portions of the technology roadmap alongside the business function(s)
• Facilitate the prioritisation of user requirements and user stories based on delivering optimum benefit
• Develop a deep understanding of the function’s technology needs and look for opportunities to improve their technology offering. Champion the function in prioritisation conversations
• Understanding cross technology portfolio plans and roadmaps, recommend adjustments as new priorities emerge
• Lead definition and business case for Ecommerce and Customer functional change; own the technology delivery outcome
• Support technical testing and lead user testing for change impacting on Ecommerce and Customer systems/ processes
• Own delivery of smaller siloed technology changes tracking timelines, budgets, scope, risk and quality during programme delivery
• Understand and contribute to management of the technology capital budgeting process
• Demonstrate awareness of 3rd party technology offerings and competitor/ industry best practice in Ecommerce and Customer areas
• Support the technology leadership team in recommending change prioritisation
• Represent the technology team part of companywide project teams providing I.T. guidance and support
• Positively represent the technology function alongside internal and external stakeholders as required
• Create a culture of honesty, accountability and engagement within the function ensuring everyone is treated with respect
• Effectively manage expectations of key stakeholders throughout the life cycle of change initiatives – from inception to delivery

What will you need to succeed in this role?
• Proactive, resilient, adaptable and “can-do” team player with a drive to make a difference
• Excellent interpersonal and influencing skills, experience of pro-actively challenging and influencing the business based on insight, knowledge and fact
• Attention to detail
• Ability to deliver with a flexible approach when required
• Displays an eagerness for change driving continuous improvement
• Personable, diplomatic and approachable, with an enthusiastic nature
• Ability to communicate effectively across business and technical teams
• Analytical and inquisitive, with excellent attention to detail but operates strategically with an understanding of the 'big picture'
• Pro-active, and pragmatic attitude, someone who welcomes a challenge and seeks a solution
• Strong knowledge and experience of relevant platforms (Website, CRM system, Loyalty System) with working knowledge of EPOS, Supply Chain and ERP platforms

What are we like to work for?

If you're passionate about Monsoon Accessorize and love the brand aesthetic and rich heritage, Monsoon Accessorize is a great place to be.  Last year we made numerous promotions across the company, this year promises to be no exception.  You will enjoy a fantastic benefits package which includes an amazing discount across our brands, up to 25 days holiday, pension, life assurance and an interest free season ticket card loan.  We also provide a great range of Voluntary benefits with external companies that you can take advantage of such as generous discounts!


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